People have many issues when they are working with computer systems, from basic questions like:
"I clicked something and now my email has disappeared. How do I get it back?"
"How do I change the size of the icons on my desktop?"
"How do I make the print larger so I can read it?"
"I got this email that says my account information needs to be updated, and they want me to give them my password. What do I do?"
"Is it safe to click on a link in an email from someone I don't know?" (Answer: NO)
"Is it safe to click on a link in an email from a friend?" (Answer: NO unless you verify they really sent you the email)
"Whenever I try to print a .pdf file, the printer hangs up or prints very slowly. What is wrong?"
"I turned my computer on, but it is not doing anything! Help!"
Questions like those crop up every day, especially after the cat walks across the keyboard. I am happy to help you sort them out.
And I am happy to sit down with you and show you how to do things and explain how it all works. Computers are very complex, and so is each different piece of software, but with some basic learning, it will all become easier.